A little room.
A fresh start.

Check available storage, remove apps you no longer use, and keep your device up to date. Start with the general checks, then use the Fire TV examples if they match your device.

01 · Make some room

Check available storage.

Using Lunova Player? You can check available storage in Lunova Player’s Settings.

You can also open your streaming device’s Settings and look for Storage. It may be inside an About, Device, or System menu.

Check the available or free space—not just the device’s total capacity. Low storage can leave less room for app activity and updates.

Fire TV · Find your storage

Start in Settings → My Fire TV → About → Storage. Check the available space. These pictures show an older interface; menu names may differ.

Select My Fire TV in Settings · Select to enlarge.

Check available storage · Select to enlarge.

02 · Keep what you use

Remove unused apps.

In your device’s Settings, open its app list. Choose an app you no longer need, select Uninstall, and confirm.

Remove only apps you recognize and no longer use. Keep your current player and any apps you rely on.

Fire TV · Remove an unused app

From Settings, select Applications.
Open Manage Installed Applications.
Select the app you no longer use.
Select Uninstall, then confirm.

The app shown in these older pictures is an example, not a recommendation. You do not need to repeatedly clear an app’s data before uninstalling it.

Select Applications · Select to enlarge.

Open Manage Installed Applications · Select to enlarge.

Select Uninstall for the unwanted app · Select to enlarge.

Confirm that you want to uninstall it · Select to enlarge.

03 · Keep it current

Check for device updates.

Open your device’s Settings and look for a system or software update option. Follow the prompts for your model.

Keep the device connected to power and the internet while an update installs. Let it finish before testing playback.

Device software and player-app updates are separate. Check the app’s supported update method or its official app-store listing for player updates.

Fire TV · Check for software updates

From Settings → My Fire TV → About, select Check for Updates. If an update is ready, select Install Update and follow the prompts. The device may restart automatically.

Check for updates or install an available update · Select to enlarge.

Need a hand?

We’ll help with the next step.

Tell us your device model, available storage, any update message, and what you’ve already tried.

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