Installation on other devices
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IMPORTANT
There are applications called IBO Pro, IBO Player and even IBO Player Pro on the different App Stores. They might NOT be the correct applications. Please do not download them unless their logos and screenshots match exactly to what is pictured in the instructions below, they will not work.
iOS and Apple TV
1. Look for IBO Pro Player (Note: the application name is different on iOS. IBO Player Pro is not the correct application) on the Apple App Store or follow this link.
2. Follow steps 1 - 8 from the "After you've installed the app" section of these instructions.
Roku Devices
1. Look for IBO Player Pro under channels or follow this link and add channel.
2. Follow steps 1 - 8 from the "After you've installed the app" section of these instructions.
Windows PC
1. Search for Ib Player Pro in the Microsoft Store or follow this link and continue to download and install it.
2. Follow steps 1 - 8 from the "After you've installed the app" section of these instructions.
***AFTER YOU'VE INSTALLED THE APP.***
1. Upon opening the app for the first time you may get a pop-up asking for access to media. You MUST press on allow. Then you'll see a screen with your device information along with a QR code and website URL.
2. DO NOT scan the QR code, go to the web address, or press any buttons.
Instead input the Mac Address and Device Key that you see on YOUR TV screen into the activation portal at streamteleca.st/activate. Below, we've circled OUR Mac Address and Device Key in green. Your characters will be different, but it's an example of the information we need. DO NOT email or text the information. You MUST use the Activation Portal.
3. Either attach clear photos along with the account holders name and email. Or fill in the Mac Address and the Device Key, exactly as they appear, for each device you are looking to activate.
4. Once submitted, close the IBO Player Pro application on your TV and wait for a response from us letting you know it's now activated. Please allow 15 minutes, or more, for activation. Any device information submitted after 10:00PM ET will not be activated until the following day. We reserve the right to close the Activation Portal on holidays and any day we deem necessary for operational efficiency.
5. When you receive the notification that your device(s) has been activated open the app. You'll now come to a new screen where you will see your playlists loading.
6. When it's done loading you'll be brought to the home screen of the app and you can begin using our services.
7. Please make the following setting changes, if your application allows it, when your playlist first loads. First, switch "Live Stream Format" to HLS. Second. switch "Automatic" to Auto-update Live, Movies, & Series every time.
Make sure to visit our Application functionality section and recommendations at streamtelecast.help. You’ll get some good tips on how to use the IBO Player Pro, as well as other important information.
8. Enjoy!